Privacy Policy

The privacy and the protection of personal and sensitive client information is our priority at MC Telecoms. In lieu of this, information given to us at MC Telecoms would only be used for the sole purpose of which the information was provided for, which is, and would cover transacting business for products offered by MC Telecom’s.

Personal client information will only be provided on request of the account holder or otherwise request by law enforcement authorities for the purpose carrying out investigation on suspicious fraudulent transactions

We place a lot of emphasis on safe guarding your personal information and record which will include all call records and payment transactions. All transactions processed through our website either by registering for one of our products or making an online payment is kept confidential.

The account holder will have the right/authority to make changes to their account; a member of staff of MC Telecoms will not have the right to make any change (s) to any customer account unless they have a verbal or written permission of the account holder or are requested to do so by law enforcement agencies.

Security

MC Telecoms have put in place different security measures such as two level windows authentication (LWA), SSL certificate, Geo Min-Fraud tracker to help protect our client personal and sensitive information. We also have our backend monitoring processes in place which include fraud detection module; and suspicious usage live monitoring system.

Payment Processing

Payments are processed on our website through a highly secured 3rd party payment gateway – Bambora (Worldline). Also, MC Telecoms has integrated a fraud detection application (Min-Fraud) which runs concurrently between our third payment gateway and our ecommerce store. This provides an extra layer of protection of our client personal data.

Please note, all inquiry and general questions with regards our policy statement should be directed to customercare@mctelecoms.com

*Disclaimer – MC Telecoms however will not be responsible for the fraudulent use of credit card on our website or on any customers account, we will not be obligated to make any refund what so ever if such activities are carried out on our website but we will fully cooperate with law enforcement to bring anyone engaging in this act to justice.